Terms of Service

These Terms of Service ("Terms") are an agreement between you and Themeasy ("Themeasy", "we", "us"), the business identified in section 17 of our Privacy Policy. They govern your use of:

The Software is free software: its code is licensed under the GNU General Public License, version 2 or later (the "GPL"). The third-party libraries it bundles keep their own licenses, listed in each product's readme. Nothing in these Terms limits the rights the GPL gives you over the code you have received.

A paid plan or license does not change that. What it gives you is access to the services around the Software: the premium downloads and their updates, the activation of the paid features, the cloud Library and support, as described in sections 4 to 6 and 10. The Themeasy name, logo and other brand assets are not licensed under the GPL (section 13).

Themeasy Lite, and any free Themeasy theme, is distributed free of charge on WordPress.org, and you can use it without an account or a license. Free products come without support commitments, and the terms of WordPress.org also apply to what you download from it.

The paid plans of the Themeasy plugin (currently Widgets, Pro and Agency) are subscriptions. What each plan includes is described on themeasy.co/pricing when you buy it; some features also need a Themeasy theme to work, as described there.

A single Themeasy theme can be bought with a one-time payment, directly on themeasy.co or on ThemeForest.

Library templates are design content that you insert into your site through the Themeasy plugin. Free templates are available to everyone; the cloud Library requires an active plan that includes it.

Some Services need a Hub account. Give accurate information, keep your password and your license keys confidential, and tell us promptly if you notice unauthorized use. You are responsible for what happens under your account. A license key belongs to the account that bought it: do not share or publish it.

We may suspend an account, or deactivate a license key, that breaches these Terms or puts the Services or other users at risk. We will tell you why, unless the law or a security reason prevents it.

Prices are shown on the Site and at checkout. Direct purchases, meaning the plans and theme licenses you buy from themeasy.co, are sold by Freemius, Inc. ("Freemius"), a United States company that acts as our authorized reseller and merchant of record. Freemius is the seller of record of your purchase, which means that it:

Direct purchases come with a 7-day money-back guarantee for technical problems: if, within 7 days of the purchase, the product has a bug or malfunction that our support cannot fix, you receive a full refund. The guarantee is not a trial period; to try the product first, use Themeasy Lite or a free trial where one is offered. We assess each request under this policy, and Freemius, as the seller, returns the money to the payment method you used. ThemeForest purchases follow the Envato Market refund rules.

This section does not limit any right you have under consumer protection law that cannot be waived, such as a statutory right of withdrawal under the laws of the country where you live.

Support is provided through the help desk of the Hub, for the products and the period your plan or license includes. We aim to answer promptly but do not guarantee response or resolution times. Support covers the use of our products as documented; it does not cover custom development, third-party plugins or themes, or hosting problems.

The Agency plan lets you replace the Themeasy name and logo with your own brand in the plugin's admin screens and in the Elementor editor, as described on the pricing page, and present those screens under your brand to your clients. You may not remove the copyright and license notices in the code, claim that you developed the Software, or resell or redistribute our downloads, license keys or Library access as a product of your own.

You agree not to:

Apart from the Software code, which the GPL covers, the Services and their content — including the Site, the documentation, the templates and the design assets — belong to Themeasy or its licensors. "Themeasy" and the Themeasy logo are our trademarks. WordPress, Elementor, WooCommerce, Envato, ThemeForest and Freemius are trademarks of their respective owners, used here only to identify their products.

Your content stays yours. What you send us, such as support messages, is used only to provide the Services, as described in our Privacy Policy.

The Software runs on WordPress and Elementor and can work with other third-party products, such as WooCommerce. They are not ours, they are governed by their own terms, and they can change in ways that affect our products. We make reasonable efforts to keep our products compatible but cannot guarantee it. The same applies to the external services the Software and the Services connect to, which are listed in our Privacy Policy and in each product's readme.

We keep improving the Services and may add, change or remove features. If we remove a significant feature of a paid plan during a billing period you have paid for, we will tell you in advance, and you may cancel and receive a refund for the unused part of that period.

Except as these Terms expressly state, the Services are provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the Services will be uninterrupted or free of errors.

The GPL also provides the Software without warranty. Keep backups of your sites before you install or update any software.

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill. Our total liability for any claim related to the Services is limited to the greater of the amount you paid for the Service concerned in the 12 months before the event that gave rise to the claim, and USD 100.

Nothing in these Terms limits liability that the law does not allow to be limited, such as liability for fraud or wilful misconduct, or the rights that the mandatory consumer laws of the country where you live give you.

You can stop using the Services at any time, cancel your subscription (section 4) and delete your Hub account in its settings. We may suspend or end your access as described in section 7. The provisions that by their nature should outlast termination — including the license to the templates you inserted and sections 13, 16, 17, 19 and 21 — continue to apply.

Talk to us first. If something goes wrong, email hello@themeasy.co. Most issues are solved faster that way, and you and we agree to try to settle a dispute informally for 30 days before taking it to court.

Governing law. These Terms, and any dispute about them or about the Services, are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Courts. The state and federal courts located in the State of Delaware have exclusive jurisdiction over those disputes, and you and we accept their jurisdiction. Either of us may still ask any competent court, at any time, for urgent relief to protect its intellectual property or the security of the Services.

If you are a consumer. Nothing in this section takes away the protection that the mandatory laws of the country where you live give you, or your right to bring a claim before the courts of that country when its law gives you that right, as it does in the European Union and the United Kingdom.

Individual claims. To the extent the law allows, you and we may bring claims against each other only on an individual basis, not as part of a class or representative action, and each of us waives the right to a jury trial.

Purchases. Claims against Freemius or Envato about a purchase follow the dispute terms of your agreement with them (sections 5 and 8).

We may update these Terms. If a change is material, we will tell you by email or in the Hub at least 30 days before it takes effect. If you do not agree, you can stop using the Services and cancel your subscription before then; if you keep using them, the updated Terms apply. The date at the top shows the current version.

These Terms are the whole agreement between you and us about the Services, alongside the purchase agreement described in section 8. If a court finds part of these Terms unenforceable, the rest stays in effect. If we do not enforce a provision, we have not waived it. We may transfer our rights and obligations under these Terms to a business that takes over the Services, for example in a reorganization or a sale, and we will tell you if we do.